http://www.johnnydean.com/2007/07/03/no-customer-service-in-a-parallels-universe/ on design, technology and various tangents Thu, 12 Nov 2009 00:07:21 -0800 http://wordpress.org/?v=2.9.1 hourly 1 http://www.johnnydean.com/2007/07/03/no-customer-service-in-a-parallels-universe/comment-page-1/#comment-558 Kevin Stallings Thu, 12 Nov 2009 00:07:21 +0000 http://www.johnnydean.com/2007/07/03/no-customer-service-in-a-parallels-universe/#comment-558 I would not have bought this product (Parallels) if I had known you have to pay extra for support. Not only that, the tech support number does not work. I did get through to sales after leaving a voice mail 20 minutes for a call back and I'm really not sure the rep knew the correct answer. If I attempted to do what I asked more than likely I would loose quit a bit. I believe I will contact the better business bureau on this company. I would not have bought this product (Parallels) if I had known you have to pay extra for support. Not only that, the tech support number does not work. I did get through to sales after leaving a voice mail 20 minutes for a call back and I’m really not sure the rep knew the correct answer. If I attempted to do what I asked more than likely I would loose quit a bit. I believe I will contact the better business bureau on this company.

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